Shipping policies

FREE SHIPPING POLICY

 

ORDERS OF 100$ OR MORE

 

We offer free shipping on all orders of 100$ CAD or more, before taxes, to all valid addresses inside Canada. Shipping to US has a fixed rate of 30.00$.

 

ALL SHIPMENTS FROM MONTREAL QUÉBEC, CANADA

 

NO CUSTOMS FEES FOR ALL CANADIANS

 

No customs fees and complicated returns by ordering from inside Canada. Save some time, money and support a Canadian business.

 CANADIAN TAXES

 

Sales tax will be accordingly to the shipping address. If your billing address is in Québec but your shipping address is in Ontario, Ontario sales tax will be charged.

No sales tax will be charged for international orders.

 

ORDERS, PRE-ORDERS & SHIPPING DELAYS

 

All orders are shipped on business days only (Monday to Friday). Expect your package to be shipped out in the next 3 business days* following the day you place and pay an order. Should the delay be longer, we will contact you to let you know.

If any item you wish to buy is unavailable, please contact us to pre-order at maviequestrian@gmail.com as we will inform you of the expected delay to receive that special item.

 

 INTERNATIONAL ORDERS

 

 MAVI offers international shipping with Canada Post to a number of international countries. Typical transit time is between 5-10 days, but occasionally items can experience customs delays of several weeks.